Karl Chapman

Karl Chapman is a legal innovator and a thought leader in the legal technology space. He joined Riverview Law, a legal services business, as Chief Executive in the summer of 2011 following its creation by AdviserPlus a company he set up in 2001. Riverview Law was acquired by EY in August 2018 and he is now a Strategic Adviser to the company. EY Law aims to be the trusted advisor, the safe disruptor, to Corporate Legal Departments globally - “via a combination of people, processes, technology and data we help large organisations evolve their operating model.” Karl also serves as a Non-Executive Director of Kim Technologies. Kim is a leading no-code, configurable Automation-as-a-Service platform that helps organisations automate their workflows, processes, case management and documents.

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Maya Markovich

Maya Markovich is a “multidimensional product and innovation leader with roots in legal, change management, behavioral science and tech industries.” She has a passion for transforming the practice of law and, as head of product for Nextlaw Labs, is currently focused on building momentum for innovation within the ecosystem of Dentons, the largest law firm in the world, and across the industry.

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Six Lessons

Over the course of the past few years, I have been very lucky and honored to have been able to interview so many key leaders in the legal innovation field. They are all dedicated to improving the practice of law. After hearing and reading others’ reactions to the thoughts of those that I have interviewed, I thought that it made sense at this point to take stock of those conversations. This post is intended to be an exploration of some of the key themes of the interviews. I frame these themes as lessons. I strongly encourage and welcome others’ thoughts on these lessons.

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Steven O’Donnell

I recently interviewed Steven O’Donnell, Director of Product Marketing and Sales for Mitratech. Mitratech is a leader in the legal operations and workflow automation space. They describe themselves as a “proven global technology partner for corporate legal departments and risk & compliance professionals seeking to raise productivity, control expense, and mitigate risk by deepening organizational alignment, increasing visibility, and spurring collaboration across the enterprise.”

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Rob Saccone

Rob Saccone is an entrepreneur and recognized expert in technology, business and practice optimization within the legal industry, spending the last 20 years studying and serving legal markets worldwide.  He’s built and sold tech businesses, designed and launched new products and business models for law firms and legal tech vendors, and advises participants in the legal ecosystem from startups to global firms on business and technology strategy, new product and market development and data-driven innovation.

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Kunoor Chopra

Kunoor Chopra  been involved in the legal services outsourcing industry since 2004 when she founded LawScribe, one of the pioneer companies in the industry. Her vision has always been to create a platform for customers that provides them with the best, most effective and efficient options to obtain and manage legal services. This means transforming the way legal services are delivered through technology and by providing customers with the right resources for service delivery, domain experts, process efficiencies and complete visibility into the who, what, where and how of services being delivered.

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Dennis Kennedy

Dennis Kennedy is a professional speaker, author, adjunct law professor, podcaster, innovator, and authority on issues at the intersection of law, technology, and business. He is one of the best-known experts, authors, and commentators on legal technology and the application of technology to the practice of law. Dennis helps clients improve processes and systems to drive innovation, value, and efficiency into legal services, provide advice and education, and coach and mentor legal professionals.

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Jae Um

Jae Um is a strategy executive, insights analyst & business designer for fast-changing legal markets, with 10+ years of industry experience. She leverages a highly diverse skillset to generate powerful actionable insights. Jae recently joined the law firm of Baker McKenzie as Director of Pricing Strategy. She is also a contributing author to Legal Evolution, American Lawyer, and other publications covering the legal industry. Jae also founded and is the executive director of Six Parsecs. Prior to her current roles, she served in a progression of high-impact roles in client service innovation & strategic growth at Seyfarth Shaw.

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Dennis Garcia

Dennis Garcia is an Assistant General Counsel for Microsoft. He practices “at the intersection of law, technology and business and leads the legal support function to Microsoft's US Enterprise Commercial team - a group of over 2000 sales, marketing, technical and services professionals that manages Microsoft's largest commercial business with its biggest customers.”  He is also an active user of social media and is a fellow blogger.

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David Tollen

David Tollen is one of the industry’s leading authorities on software licensing and cloud computing agreements. He’s the author of The Tech Contracts Handbook, a best-selling manual on the subject from ABA Publishing. And he’s the founder of Sycamore Legal, P.C., an IP and IT boutique law firm in San Francisco. David also runs Tech Contracts Academy™, offering a variety of services and tools to help businesspeople and lawyers understand, negotiate, and draft tech contracts. David has a wealth of experience in the IT agreement space and is works to help individuals better understand what a technology contract is and isn’t and the differences between types of tech contracts.

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A Blog Update

When I started my blog, I thought that I was starting it for one clear goal. That goal was to provide a means for me to write about what I have learned from working most of my career in-house and working with contracts. However, as I began writing and sharing my own knowledge, it became clear that there was actually another goal I had in mind that wasn’t clear to me at the time. That goal was to learn about the changes impacting the legal industry and then to share what I have learned with others.

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Finding your way in legal tech

The legal world is one associated with many stereotypes like the image of an individual toiling away in a closed-door office reading pages and pages of documents long into the night with the phone ringing off the hook. Sadly, while the long hours have not yet gone away for many, the tools and processes that lawyers use to perform their work has. Technology has encouraged and sometimes forced upon us many of these changes.

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